The situation with our shipping providers might still be affected in light of the COVID-19 outbreak but we will make sure we keep you updated at all times about how this might affect our orders going out or your returns coming back.
We process and ship orders within 1-2 business days, during peak periods it might take up to 3-5 business days.
Although we use all reasonable efforts to ensure that your order is delivered within a specified time period, we cannot accept responsibility for late deliveries due to circumstances outside of our control. Our customer service team will do our best to inform you of any unexpected delays.
If you have problems with tracking your order, please contact the Customer Service Team via our support e-mail: firstname.lastname@example.org